Create accounts for your own testers
Learn how to create accounts for your own testers.
Table of contents
How to create tester accounts
Before you can schedule testers for a study, you may need to create a tester account. This can be done manually or by importing testers in bulk.
Adding testers manually
You can add testers to your account by following the steps below:
- Login to the website
- Open the 'Testers' tab
- Click on 'Invite
- Fill in the required details
- Click on 'Save
Don't have all the details at hand? Then you can also fill in fake data. However, we recommend making sure the name and language are setup correctly as this influences the confirmation emails that testers receive.
Import in bulk
Adding large numbers of testers? Then use the option to add testers in bulk. You do this using the steps below:
- Login to the website
- Open the 'Testers' tab
- Click on 'Bulk import
- Upload the CSV file (download template here)
- Click on save
What communication takes place after creating an account?
Testers receive an e-mail stating that an account has been created for them and that they are invited to participate in a study. Testers are asked to activate the account by confirming their e-mail address.
When to create tester account or link
| Type | Tester account needed? | Participation link? | Participation via |
| Session with recordings | Yes | Not yet possible | Browser for PC Mobile app for mobile phones App or software for all sessions without an interviewer |
| Session without recordings | No* | Yes, upon request | Browser |
* For unmoderated user tests without recordings, the websites are loaded in an iFrame. If this is blocked, this can be bypassed by running the test via the User Sense software. In this case, however, an account is required.